Well Handled has been set up to provide an expert complaints evaluation and support resource for the UK health care industry.

Feedback & complaints process consultancy
Fit for purposed reviews, complaints process design and evaluation

Independent auditing of complaints
Expert auditing of complaints to monitor effectiveness and maintain standards

Management reporting
National benchmarking of feedback and complaints handling performance

Independent complaint review and arbitration
Access to an expert panel of health care professionals

WellHandled provides a complete range of independent, expert and professional feedback and complaints support services for health and social care providers.